Refund Policy

  • The ZERO Cancellation service is available only for selected hotels booked on roombook.us. The fee collected for this cancellation service is non-refundable.
  • Customers are eligible for a complete waiver on selected hotels only if they cancel the ticket at least 24 hours before departure. If the cancellation is made after this period, the waiver will not apply, and standard cancellation penalties will be charged.
  • The User Agreement and Privacy Policy of RoomBook Enterprises LLC apply. In cases of misuse or abuse of the offer by the customer or hotel booking agent, RoomBook Enterprises LLC reserves the right to deny the offer or cancel the booking, and the booking amount will not be refunded.
  • Customers who are travel agents by profession are prohibited from making bookings for their clients. RoomBook Enterprises LLC reserves the right to deny the offer or cancel the booking, with no refund provided.
  • RoomBook Enterprises LLC is the sole authority for interpreting these terms. Any misuse or abuse of the service by a customer or travel agent may result in the denial of the offer or cancellation of the booking.

RoomBook Enterprises LLC: Your Reliable Travel Partner Offering Flexible Hotel Booking Solutions

At RoomBook, we recognize that life can be unpredictable. Unexpected situations may come up, requiring changes to your travel plans. That's why we're dedicated to ensuring a stress-free experience by offering flexible booking options and clear, transparent refund policies.

Travel Planning with Confidence

When you book your hotel accommodation through RoomBook Enterprises LLC, we aim to provide you with confidence and peace of mind regarding your travel plans. We offer a variety of hotel accommodation options and hotel choices, each with its own cancellation and change policies. Understanding these policies allows you to make well-informed decisions that best meet your needs.

Clarity is Essential

Our website provides clear information on the cancellation and change policies for each hotel option. You can easily review these details before booking, helping you compare rates and select the option that offers the best balance of flexibility and cost.

Getting to Know Hotel Types

RoomBook Enterprises LLC provides a range of hotel types, each offering different levels of flexibility. Typically, more flexible hotel rates come at a slightly higher price, while less flexible options may offer a more budget-friendly choice.

Refundable Hotel Rates: These rates offer the greatest flexibility. If you need to cancel your booking, you’ll receive a full refund, minus any applicable cancellation fees imposed by the hotel.

Partially Refundable Fares: These fares provide some flexibility. While a full refund isn't available upon cancellation, you may be eligible for a hotel voucher or partial refund, depending on the hotel's specific policies.

Non-Refundable Fares: These fares are typically the most cost-effective option. However, cancellations are not eligible for a refund, regardless of the reason.